Our Quality Training & Support Means You’re Never AloneWe’re here for you! We ensure you get the most out of your CheckSafe solution. |
1 on 1 Onboarding
We will help ensure your company data is loaded correctly and make sure that the system is set up to meet the specific needs of your business.
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Ongoing Support
We work alongside you every step of the way. Once you’ve launched, we touch base with you to check how things are going and help with any questions you might have. And from then on, we are only a phone call or email away.
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Instant Chat
If you’re in the middle of doing something on the CheckSafe system and have a question, feel free to use the Instant Chat at the bottom right of your screen. We will respond to your query promptly.
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Training Management ServicesWe also offer as an additional service, a CheckSafe Training Coordinator who works with your team on a regular basis to ensure the system is being utilised to its fullest and is being updated and maintained. Reviewing the competency matrix regularly, organising training events to address gaps in assessment, making sure all results and evidence documents are uploaded on a timely basis, and ensuring accurate ‘dashboard’ reporting for branch and management levels are some examples.
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Frequently Asked QuestionsWe understand when you’re looking to implement a system into your business, you might have some questions. See below for the most common questions we get asked.
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How easy is it to set up checksafe?
It's simple. The system has a number of standard import templates which can be downloaded, populated with your own company data and uploaded into the system. We will also provide one on one onboarding support to ensure that CheckSafe is working right for you. How secure is checksafe?
CheckSafe is hosted on secured AWS cloud based servers. AWS is the leading global cloud services provider, and their hosting allows CheckSafe to run reliably and to be scalable to any number and size of clients. Each client benefits from being able to have their data hosted in their local region. Every customer has their own instance of CheckSafe. You set up the users for your company and assign the different access levels. Do I own the data in the system or does checksafe own it?
All the data in your CheckSafe platform remains the property of your company. We use other systems. Can these be integrated with checksafe?
The short answer is yes. Subject on any limitations of your in-house systems CheckSafe can operate with an API (Application Programming Interface) to talk to your systems. Any integration will require some development time, however, and will depend on the complexity of the integration. Can I customise Checksafe?
This is one of the strengths of the system. All competencies, assessments and forms can be customised to the unique requirements of your business. As part of our 1 on 1 onboarding process we will ensure that CheckSafe meets your specific competency and compliance needs. What size business do you need, to benefit from a CheckSafe system?
The clever design and functionality of the CheckSafe system, means that ANY size business can benefit from the solution. All businesses, regardless of their size, need to manage their people, assets and processes and CheckSafe allows you to do this, and do so in a way that is specific to your business requirements. Feel free to contact us to learn more about the specific benefits for small to medium sized businesses and those larger businesses. |